Terms of service.

Last Updated: 12/3/2025

These Terms of Service (“Terms”) outline the agreement between you (“Client,” “You”) and Balanced Bodies by Blume(“Coach,” “Trainer,” “We,” “Us”) regarding in-person personal training and online coaching services. By purchasing, booking, or participating in any service, you acknowledge that you have read, understood, and agreed to these Terms.

1. Services Provided

Balanced Bodies by Blume offers the following services:

In-Person Personal Training

  • One-on-one custom fitness sessions

  • Exercise guidance, form correction, and structured programming

  • Goal setting, progress tracking, and accountability

Online Coaching

  • Digital fitness programs

  • Habit and lifestyle guidance

  • Virtual check-ins and messaging support

  • Progress tracking tools and digital resources

All services are intended for educational and informational purposes only and are not a substitute for medical, nutritional, or mental health advice.

2. Client Responsibilities

You agree to:

  • Provide accurate health, medical, and personal information

  • Consult a licensed physician before participating in any exercise program

  • Practice safe training behaviors and communicate discomfort or issues promptly

  • Follow the program instructions as provided

  • Respect scheduled session times and communication expectations

Your progress depends on consistency, effort, and adherence to the program.

3. Payments, Billing & Non-Refundable Policy

  • Payment must be made in full before beginning in-person training or online coaching

  • All purchases are 100% non-refundable and non-transferable

  • No refunds are issued due to missed sessions, lack of participation, schedule changes, or results

  • Pricing is subject to change, with notice provided for future purchases

By completing any purchase, you accept the non-refundable nature of all services.

4. Scheduling, Cancellations & Missed Sessions (In-Person Training)

  • A 24-hour notice is required for rescheduling or canceling a session

  • Sessions canceled with less than 24 hours' notice may be forfeited

  • Arriving late does not extend your session time

  • Missed sessions are considered forfeited and not refunded or rescheduled

This policy ensures fairness and schedule availability for all clients.

5. Online Coaching Structure

  • Coaching is delivered digitally through the selected app or platform

  • Missed or late check-ins do not extend coaching duration

  • Communication response times follow the guidelines set within your specific coaching package

  • Program updates may be provided monthly or as outlined in your chosen package

6. No Guarantees of Results

Balanced Bodies by Blume does not guarantee:

  • Weight loss

  • Muscle gain

  • Physical transformation

  • Performance outcomes

  • Specific timelines for results

Results depend on individual effort, lifestyle, physical condition, consistency, and other personal factors.

7. Assumption of Risk

By participating in in-person or online training, you acknowledge that:

  • Exercise may involve physical risks and potential injury

  • You voluntarily choose to participate at your own risk

  • You must stop any activity that causes pain, discomfort, or health concerns and seek medical attention when needed

You are responsible for ensuring you are physically capable of participating.

8. Limitation of Liability

To the fullest extent allowed by law, Balanced Bodies by Blume is not liable for:

  • Injuries, accidents, or health conditions arising from participation

  • Misuse of equipment, improper form outside sessions, or unsupervised exercise

  • Damages resulting from following advice without medical clearance

  • Losses due to technology issues, delays, or platform outages

You agree to release Balanced Bodies by Blume from any and all claims related to your participation.

9. Intellectual Property

All materials provided—programs, PDFs, videos, worksheets, messages, and digital resources—are the exclusive property of Balanced Bodies by Blume.
Clients may not reproduce, share, distribute, or resell any content without written permission.

10. Termination of Services

Balanced Bodies by Blume may terminate services for:

  • Non-payment

  • Inappropriate or disrespectful behavior

  • Failure to follow safety instructions

  • Violation of these Terms

No refunds will be provided upon termination.

11. Privacy & Confidentiality

Balanced Bodies by Blume respects your privacy.
We keep personal information confidential and use it only for service-related purposes.
Payment details are processed securely through third-party platforms; we do not store full card information.

For more details, please see our Privacy Policy.

12. Agreement

By booking, purchasing, or participating in any in-person or online service with Balanced Bodies by Blume, you confirm that you:

✔ Have read and understood these Terms
✔ Agree to follow them in full
✔ Accept the non-refundable payment policy
✔ Assume all risks associated with training and exercise