Privacy policy.
Balanced Bodies by Blume – Privacy Policy for Transactions
Last Updated: [Insert Date]
Balanced Bodies by Blume (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information during transactions and interactions with our business, including online coaching purchases, personal training payments, and communication through digital platforms.
By using our services or completing a transaction with Balanced Bodies by Blume, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We may collect the following information when you make a purchase, book a service, or interact with us:
Personal Information
Name
Email address
Phone number
Billing address
Contact preferences
Payment Information
We do not store or have direct access to your full payment details. All payments are processed securely through trusted third-party payment processors (e.g., Stripe, Square, PayPal). These processors may collect:
Credit/debit card information
Transaction details
Billing information
Usage Information
We may collect basic non-personal data related to:
Website or platform usage
Browsing activity
Device information
Interactions with our emails or online content
This information helps us improve our services.
2. How We Use Your Information
Balanced Bodies by Blume may use your information to:
Process payments and complete transactions
Communicate with you about appointments, programs, coaching, or updates
Deliver purchased coaching programs or services
Improve our services, offerings, and communication
Maintain business records for tax and legal purposes
Enhance customer experience and support
We do not sell, rent, or trade your personal information.
3. How Your Payment Information Is Protected
All financial transactions are processed via secure, PCI-compliant third-party processors.
These platforms use encryption, tokenization, and industry-standard security measures to protect your payment data.
Balanced Bodies by Blume never receives or stores:
Full credit card numbers
CVV information
Banking passwords
Our business only receives confirmation of completed payments and limited transaction details.
4. Sharing of Information
We may share your information only with trusted third parties that help us operate our business, such as:
Payment processors
Scheduling platforms
Coaching or messaging apps
Website hosting providers
These parties only receive the information necessary for their specific service and are required to protect your data.
We may also disclose information if required to comply with legal obligations.
5. Data Storage & Retention
We retain your information only for as long as necessary to:
Provide services
Meet legal and financial record-keeping requirements
Maintain business operations
Digital systems used for coaching or scheduling may store your data according to their own policies.
6. Your Rights
Depending on your location, you may have the right to:
Access your personal information
Request corrections or updates
Request deletion of your information
Limit or withdraw consent for certain uses
Request details about how your data is processed
To exercise your rights, contact us using the information below.
7. Protection of Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or misuse.
However, no data transmission or storage system can be guaranteed 100% secure.
8. Children’s Privacy
Balanced Bodies by Blume does not knowingly collect personal information from individuals under 18 years of age.
If we become aware that such information has been collected, we will delete it promptly.
9. Changes to This Policy
Balanced Bodies by Blume may update this Privacy Policy periodically. Any changes will be posted with a new “Last Updated” date.
Your continued use of our services indicates acceptance of the updated policy.
10. Contact Information
For questions, concerns, or data requests regarding this Privacy Policy, please contact:
Balanced Bodies by Blume
Email: Balancedbodiesbyblume@gmail.com
Phone: 1-413-854-5297
Website: balancedbodiesbyblume.com